Corporate Flight Attendant
Corporate Flight Attendant
Corporate Flight Attendants are dedicated to providing the highest levels of safety and service to the owners/passengers and fellow crew members. It is the primary responsibility of a Corporate Flight Attendant to provide a superior air transportation experience while maintaining a continued safety record second to none on each and every flight.
The Corporate Flight Attendant, also called Executive or Personal Flight Attendant or Cabin Crew is providing not only safe transportation but also providing an exclusive concierge-level service experience to every owner and passenger. The Executive Flight Attendant is expected to effectively wear many hats to achieve this concierge-level service experience with roles ranging from professional cabin attendant to personalized in-flight service provider.
The Corporate Flight Attendant must engage in sound crew resource management and comply with all transportation authority regulations and company policies to ensure the comfort and safety of passengers throughout the flight segment. The Corporate Flight Attendant must consistently meet or exceed all performance requirements and he/she must be flexible with the flight environment encountering diverse passengers and such things as the transportation of family pets, children, and in-flight smoking by passengers.
- Greets owners/passengers pre-flight, briefs them on the specific flight / trip and verifies itinerary.
- Acts as a liaison for owners/passengers from the time the owners/passengers arrive at the FBO until they have safely landed at their final destination and have departed the final FBO.
- Must properly stow on aircraft all carry on cabin luggage as needed and handling of various animals that are “pets” to the owners/passengers.
- Anticipates and prepares for owners and guests needs and expectations and tailors service to create an exceptional flight experience. This includes setting the appropriate ambience for each phase of the flight (e.g., meals, movies, sleeping, etc.).
- Delivers the finest level of food preparation and presentation including by setting/clearing tables and plating and serving meals in a timely manner.
- Must be able to work varying hours including day and night, weekdays, weekends and holidays. Duty may last for as long as fourteen hours per day for up to eight days and may span different time zones and extreme weather differences in the course of a trip. While on duty may be away from home for six or more days and nights, staying in hotels.
- Work environment is subject to frequent changes in cabin altitude from sea level to 40,000 feet, variable positive and negative G loads and turbulence in-flight.
- Must be able to interact and care for owner/passenger pets. May be subjected to potential allergens.
- Work environment is subjected to second hand smoke.
- Acts as the final authority on his/her aircraft with respect to all areas of operation including the applicable safety and regulatory guidance. Must follow all transportation authority, company and other applicable safety regulations.
- Must be punctual and dependable and report to work on a regular and timely basis.
- Prepares the airplane for flight per the transport authority guidelines and Original Equipment Manufacture’s (OEM) checklists.
- Conducts detailed examination of interior of aircraft, operating and testing various equipment. Reviews any discrepancies and advises PIC for safe flight operation.
- Stocks airplane cabin with required equipment and materials and other emergency equipment as well as linens, blankets, magazines and other amenities for passengers.
- In the event of abnormal or emergency situations, coordinates with the flight crew to determine if immediate action is required or landing is necessary.
- Must be prepared to effectively and summarily act in emergency situations while remaining calm and responsive to PIC authority and transport authority communication as well as alert and sensitive to Owners/passengers safety and concerns.
- Responsible for preparing the aircraft for the next flight segment or properly securing the aircraft for shutdown when it is the last flight for the day.
- Responsible for cleaning including vacuuming, restocking of commissary, and removal of refuse.
- Responsible for properly communicating any maintenance abnormalities or discrepancies to the PIC. Additionally must properly complete any paperwork associated with any discrepancies or events that could have or did affect the flight.
- Other duties as assigned.